What does the advertised price include?
The advertised price for flower & greenery walls includes a 12 hour hire of the item, installation, delivery, set-up, pack-up and a smile from one of our lovely team members who will deliver to your site within the Cairns area.
We currently service Gordonvale to Palm Cove. If your event is outside of these areas please contact us directly.
Please note that if late-night pick up is required, we will do so the next day.
For floral numbers and custom pieces, the advertised price is for 12 hour hire and for pick up only. This price also includes the hire of our gorgeous easel stands as well (totally up to you whether you would like them or not!).
Floral numbers must be returned by 10am of the next calendar day following the booking date unless otherwise negotiated at time of booking. Delivery can also be negotiated and will be quoted individually, subject to staff availability.
How do I get the most out of my hired piece?
LIGHTING is everything! All of our flower walls look best in natural light - if your event is at night time or starting in the evening wall placement near bright lights is key. We are more than happy to help you choose the best location for the flower wall when we arrive to set up on the day.
I want to add balloons and a sign to my flower wall, how do I organise this?
Once you book your hired piece with us, please contact The Coco Balloon (click here) to arrange any additions to the wall. Once you have booked with both companies - we will come together on the day to bring your piece together! Please note Blossom and Bloom does NOT supply balloons and signs - we can recommend The Coco Balloon!
Please remember to take your balloons with you at the end of your event as we are unable to remove them for you.
When will you collect my hired piece once the event is over?
We will collect your hired piece the following day after the event - unless other arrangements have been made. We do offer late night pick ups for an additional $50 fee.
I really only need one of your pieces for an hour or two - can you help me out?
Send us an inquiry through our 'CONTACT' page and we will see what we can do for you! All hired pieces are priced for hire up to 12 hours.
I really want to book in and secure my date, but I don't get paid until next week - what can I do?
Do not panic! We only require a $50 deposit to secure your booking and reserve the date. You then have one week from your event date to pay the remainder of the balance. This is a non-refundable deposit.
Are your installations weather-proof?
Drizzle-proof - yes.
Torrential rain and wind-proof - no.
Essentially, if the weather makes you want to go undercover, our pieces would need to do the same.
What happens if I damage one of your installations by accident?
We here at Blossom & Bloom understand that these things happen sometimes and minor damage or general wear and tear will incur no charge.
Major damage (i.e. a drunken party-goer utilised the frame as make-shift monkey bars or the wall wearing a whole glass of vodka raspberry) will incur a repair fee. You can find more information on this in our conditions for hire (although hopefully you will never need to use it!).
Where can I find a copy of your conditions for hire?
Great question! Pop on over to our 'BOOK' page and scroll down to the bottom. We have a link there for you to download a copy and have a read.
If I want to order more than one of your pieces, do I get a discount?
Yes, absolutely! We can offer package deals for different combinations of our pieces. Send us a message to find out more!
Okay, I've decided on the piece I want and I can't wait to have it at my event. How do I book?
Woohoo - we can't wait to be a part of your event! Please use our booking form in the 'BOOK' section of our website at the top of this page. Once we receive your booking form, it will be processed and we will get back to you with availability and book your event in.
Booking form - sent. How long do I have to wait until you guys respond?
We generally take no longer than one business day to respond to your booking request.
How do I pay for my chosen piece?
We accept bank transfers. Please ensure you include your name or invoice number in the payment reference so we know that it's you who paid! Once you have received your invoice - open the attachment and in there contains the information you need to make a secure payment.
How can I find out the availability of the installation I want?
Head on over to our contact page/Facebook/Instagram and send us a message!
I have ordered and paid for my installation but something has happened and now I have to cancel. What do I do?
Oh dear! We hope everything is okay. We offer a full refund for cancellation with 30 days or greater notice prior to the event. Any cancellations within 30 days of the event date will result in the loss of 50% of your order total. The remainder will be transferred into your nominated bank account.
Updated March 2022.
The advertised price for flower & greenery walls includes a 12 hour hire of the item, installation, delivery, set-up, pack-up and a smile from one of our lovely team members who will deliver to your site within the Cairns area.
We currently service Gordonvale to Palm Cove. If your event is outside of these areas please contact us directly.
Please note that if late-night pick up is required, we will do so the next day.
For floral numbers and custom pieces, the advertised price is for 12 hour hire and for pick up only. This price also includes the hire of our gorgeous easel stands as well (totally up to you whether you would like them or not!).
Floral numbers must be returned by 10am of the next calendar day following the booking date unless otherwise negotiated at time of booking. Delivery can also be negotiated and will be quoted individually, subject to staff availability.
How do I get the most out of my hired piece?
LIGHTING is everything! All of our flower walls look best in natural light - if your event is at night time or starting in the evening wall placement near bright lights is key. We are more than happy to help you choose the best location for the flower wall when we arrive to set up on the day.
I want to add balloons and a sign to my flower wall, how do I organise this?
Once you book your hired piece with us, please contact The Coco Balloon (click here) to arrange any additions to the wall. Once you have booked with both companies - we will come together on the day to bring your piece together! Please note Blossom and Bloom does NOT supply balloons and signs - we can recommend The Coco Balloon!
Please remember to take your balloons with you at the end of your event as we are unable to remove them for you.
When will you collect my hired piece once the event is over?
We will collect your hired piece the following day after the event - unless other arrangements have been made. We do offer late night pick ups for an additional $50 fee.
I really only need one of your pieces for an hour or two - can you help me out?
Send us an inquiry through our 'CONTACT' page and we will see what we can do for you! All hired pieces are priced for hire up to 12 hours.
I really want to book in and secure my date, but I don't get paid until next week - what can I do?
Do not panic! We only require a $50 deposit to secure your booking and reserve the date. You then have one week from your event date to pay the remainder of the balance. This is a non-refundable deposit.
Are your installations weather-proof?
Drizzle-proof - yes.
Torrential rain and wind-proof - no.
Essentially, if the weather makes you want to go undercover, our pieces would need to do the same.
What happens if I damage one of your installations by accident?
We here at Blossom & Bloom understand that these things happen sometimes and minor damage or general wear and tear will incur no charge.
Major damage (i.e. a drunken party-goer utilised the frame as make-shift monkey bars or the wall wearing a whole glass of vodka raspberry) will incur a repair fee. You can find more information on this in our conditions for hire (although hopefully you will never need to use it!).
Where can I find a copy of your conditions for hire?
Great question! Pop on over to our 'BOOK' page and scroll down to the bottom. We have a link there for you to download a copy and have a read.
If I want to order more than one of your pieces, do I get a discount?
Yes, absolutely! We can offer package deals for different combinations of our pieces. Send us a message to find out more!
Okay, I've decided on the piece I want and I can't wait to have it at my event. How do I book?
Woohoo - we can't wait to be a part of your event! Please use our booking form in the 'BOOK' section of our website at the top of this page. Once we receive your booking form, it will be processed and we will get back to you with availability and book your event in.
Booking form - sent. How long do I have to wait until you guys respond?
We generally take no longer than one business day to respond to your booking request.
How do I pay for my chosen piece?
We accept bank transfers. Please ensure you include your name or invoice number in the payment reference so we know that it's you who paid! Once you have received your invoice - open the attachment and in there contains the information you need to make a secure payment.
How can I find out the availability of the installation I want?
Head on over to our contact page/Facebook/Instagram and send us a message!
I have ordered and paid for my installation but something has happened and now I have to cancel. What do I do?
Oh dear! We hope everything is okay. We offer a full refund for cancellation with 30 days or greater notice prior to the event. Any cancellations within 30 days of the event date will result in the loss of 50% of your order total. The remainder will be transferred into your nominated bank account.
Updated March 2022.